Home Energy Assistance Program (HEAP) or Fuel Assistance Department of Housing and Community Development
Record last updated 2026/04/28 Comment on this info .Update this info
Contact Information
Department of Housing and Community DevelopmentHome Energy Assistance Program (HEAP) or Fuel Assistance
Email Address: Housing.Help@mass.gov
Phone: 800-632-8175
Fax: 617-573-1460
View Home Energy Assistance Program (HEAP) or Fuel Assistance Website
100 Cambridge Street Suite 300 Boston, MA 02114
Area Served: Boston
Map Location Home Energy Assistance Program (HEAP) or Fuel Assistance
Narrative
Fuel assistance is managed and delivered through 21 Local Administering Agencies across the state. Many of these same agencies deliver the weatherization assistance and heating system repair and replacements programs in coordination with other energy conservation initiatives. Additional services such as emergency energy assistance, budget counseling, utility discounts and arrearage managment are also offered. Local agencies accept referrals from other service providers and assist special need population, if applicable.
Heating System Repair & Replacement Program (HEARTWAP) provides emergency heating system repair and replacement services to low-income households.
Weatherization Assistance Program (WAP) provides eligible households with full-scale home energy efficiency services.
Total household income cannot exceed 60% of the estimated State Median Income (SMI).
Service Types
- Financial Assistance
Program Type
- Financial Assistance
Populations Served
- All Disabilities
- Behavior Disorder
- Deaf
- DeafBlind
- Developmental Disability
- Elderly Person with disabilities
- Hard of Hearing
- Intellectual Disabilities
- Language Impairment
- Learning Disabilities
- Multiple Disability
- Physical Disabilities
- Speech Impairment
- Visual Impairment
Ages Served
- Birth to 3
- 3 - 4
- 5 - 8
- 9 - 13
- 14 - 18
- 19 - 22
- 23 – 59
- 60 +
Languages Spoken
- Cape Verdean
- Portuguese
- Portuguese-Creole
- Spanish
Accessibility Features
- Accessible Parking
- Accessible Restrooms
- Elevators
- Near Public Transportation
- Wheelchair Ramps
Additional Information
- Accredited By: N/A
- Fees: Free Service
- Licensed By: N/A
